32Red Casino Review
Founded in 2002 by Ed Ware, 32Red is a titan of the online casino industry that has built a formidable reputation and loyal fanbase over the past 17+ years.
It has done this by embarking on a mission to deliver the most thrilling and mind-blowing online casino experience to players in the UK – a mission that has been very successful.
It has achieved this by mastering the art of customer service and combining it with an honest and transparent approach to everything it does.
32Red casino may be one of the old-guard, but it knows exactly how to deliver a world-class experience to its players.
Our 32Red casino review explores the top-rated online casino experience the operator has been delivering to UK players for almost two decades.
The casino is powered by Microgaming which means players can access more than 300 slots, jackpot, table and live dealer games.
The operator is super transparent when it comes to bonuses and has developed a Fair Play Bonus System that allows players to withdraw at any time.
Players can also access 32Red’s sports betting, bingo and poker lobbies via the same account and wallet.
- Operator: Kindred Group
- Established: 2002
- Headquarters: Sweden
- Licences Held:
- UK Gambling Commission (45322)
- Gibraltar Gambling Commission
What We Like…
- One of the most reputable UK online casinos
- Red Ruby Rewards scheme sees players clear levels to unlock more perks
- Players given in-game missions to complete
- No weekly withdrawal limits whatsoever
Play at 32Red if you…
- Are looking for an online casino that goes the extra mile for its players
- Prioritise trust, transparency and reputation when deciding where to play
- Like to be able to access customer support 24 hours a day
- Love table games as 32Red offers more than 40 of them
Design & Layout
32Red might be one of the most established UK-licensed online casinos having launched back in 2002, but the site you enter today is modern and stylish.
The brand’s powerful red and white colour scheme is combined with blocks of black to create a bright and bold online casino environment.
During our 32Red casino review it became apparent that a lot of thought and consideration has been put into the design and layout of the site, which has been fine-tuned over the years to ensure it is highly intuitive and easy to explore.
At 32Red it really is all about simplicity – the banner at the top of the homepage provides access to your account, the cashier, rewards and daily promotions, all via a single click.
Below this you will find the game lobby which can be filtered based on categories such as Featured, Slots, Live Casino, Roulette, Blackjack and More Games.
The lobby is laid out using a standard grid format making it easy to scroll through the hundreds of titles offered. There is also a search bar.
32Red has deployed some nice design features, including a winner’s table for the past day, week and month.
We also like the “What’s Next” banner that appears down the left-hand side of the page when playing a game with recommendations based on your current title.
Another smart feature is that the cashier loads on a separate page so you can deposit and withdraw without leaving the game you are currently playing.
Game Lobby & Portfolio
Red32 is powered by Microgaming, which means the majority of the 300+ slots, jackpot, table and live casino games come from the supplier.
That said, players will find games from a small number of additional suppliers including Big Time Gaming and Evolution Gaming.
Microgaming is one of the largest game developers in the world, and is responsible for some of the most popular titles of all time including Immortal Romance and Thunderstruck.
Other blockbuster titles found in the 32Red game lobby include Lost Vegas, Lucha Legends and Romanov Riches.
Players can also access branded slots from some of the largest entertainment franchises, including Tomb Raider, Jurassic Park, Playboy and Highlander.
Fans of jackpot games will not be disappointed, either. During our 32Red casino review we enjoyed playing progressive titles including Mega Moolah, Major Millions, King Cashalot and Tunzamuni.
One area where the 32Red game lobby stands out is in the number of table games offered, with 40+ available.
You will find all the staples – roulette, blackjack, poker, baccarat, sic bo, craps – and a wide range of variants such as Atlantic City Blackjack and European Roulette.
The same goes for video poker with 30 games available including Aces and Faces, Joker Poker, Duces Wild Poker and Aces and Fights Poker.
When it comes to live casino, players can access Evolution Gaming’s entire lobby of roulette, blackjack, poker, baccarat and live money wheel games.
The 32Red mobile casino can be accessed via browser or the dedicated app that can be downloaded from the Apple App Store of the Google Play store.
During our 32Red casino review we found that regardless of how you access the mobile casino, you will be given the same quality experience as when playing on desktop.
The 32Red casino app has a simple yet smart layout and design which makes it tremendously easy to navigate.
The game lobby is packed with around 230 slots, jackpot, table and live casino games – again, these are mostly from Microgaming.
You can deposit and withdraw via the same payment methods, and you still earn Red Ruby points when playing on smartphone or tablet.
If you need to speak with a customer service agent, you can via phone, email or live chat and the Help Centre can also be accessed via the app.
If playing via your mobile web browser, you will receive pretty much the same experience.
The game lobby is packed with the same 230 titles while the various account features and tools found on desktop and the app are also available.
The only slight difference is the speed at which the lobby and games load, which is a fraction slower via browser than via the app.
Bonuses & Promotions
32Red offers a simple deposit match welcome offer of 150% up to £150.
The offer is only available to new players and must be used within seven days of it being activated. It also comes with a x50 wagering requirement
32Red has developed a Fair Play Bonus System that aims to give players more flexibility by allowing them to withdraw at any time, even if the wagering requirement has not been met. Of course, in doing so the player will forfeit any remaining bonus balance.
The Fair Play Bonus System works by using a mixed wagering calculation, which means the player balance is split into real money and bonus money.
When a bet is placed, a percentage of the wager comes from the bonus balance and a percentage comes from the real money balance.
Winnings are then split between the two accounts based on the percentage they contributed to the initial wager.
Cash balance: £50
Bonus balance: £50
Bonus percentage: 50%
If you place a £10 bet, £5 will come from your cash balance and £5 will come from your bonus balance.
If you win £20, £10 will be credited to your cash balance and £10 will be credited to your bonus balance.
In addition to the welcome bonus, My Red Rewards provides daily offers tailored to each player. Incentives include free games, reload bonuses and more.
When it comes to tournaments, the operator has taken a different approach to the likes of Cozino which host daily slot races.
Instead, 32Red runs weekly High Striker Leaderboards where players compete to top the rankings for the most loyalty points earned over seven days.
Prize pools can reach £5,000 with £1,000 offered to first place, £600 to second and £400 to third. It is worth pointing out that all cash prizes are subject to x35 wagering requirement.
Mission Explore also gives players the chance to win up to 700 free games for completing certain in-game achievements across specific slots.
Missions run over 30 days and require players to do things such as unlocking a set number of symbols to win free spins. Free spin winnings have a x30 wagering requirement.
32Red has developed a points-based loyalty scheme for its players, Red Ruby Rewards.
For every wager placed, players earn Red Rubies (at 1 point for every £10 wagered) and climb through the loyalty tiers – Bronze, Silver, Gold, Platinum, Club Rouge.
Every 1,000 Red Rubies earned can be exchanged for 10 casino chips, with a value of £1 per chip.
These chips can then be wagered on any game in the 32Red casino, but winnings come with a x30 wagering requirement.
The table below shows the points required for each level:
|Loyalty Tier||Entry Red Rubies||Tier Requirements|
|Bronze||50||You need to earn 25 Rubies to stay in Bronze|
|Silver||1,000||You need to earn 500 Rubies to stay in Silver|
|Gold||5,000||You need to earn 2,500 Rubies to stay in Gold|
|Platinum||10,000||You need to earn 5,000 Rubies to stay in Platinum|
|Club Rouge||Invitation Only||Regularly reviewed by VIP managers|
Benefits to reaching Gold and above include additional personalised promotions and possible entry into Club Rouge, the operator’s VIP club.
Perks of joining Club Rouge include:
- Earn more Red Ruby points than standard players
- Exchange points for cash without wagering requirements
- Enhanced bonuses and promotions
- A birthday treat of 5,000 Red Rubies
- Chance to win a bottle of champagne each month
- Dedicated account manager
- Invites to once-in-a-lifetime trips and events
32Red provides players with a wide range of options for depositing into, and withdrawing from, their wagering wallet.
The payment methods, deposit and withdrawal limits, plus any fees, are outlined in the table below:
|Payment method||Min deposit||Min withdrawal||Fees|
When it comes to withdrawal times for eWallets, 32Red holds company with some of the fastest paying online casinos available to players in the UK.
Average withdraw times, once ID documents have been submitted and verified, are:
As required by the UK Gambling Commission, 32Red keeps player funds in a separate bank account to operational funds. It does this to the protection level of basic.
This means that funds would be considered as part of the business if it were to enter bankruptcy and that there is no guarantee it would be returned to players.
32Red has built its reputation on providing its players with the best customer service possible. This is a casino that really does care about its players.
Agents can be contacted via telephone, email or live chat, which is available 24 hours a day, seven days a week across desktop and mobile.
During our 32Red casino review, we spoke to customer support on several occasions and found agents to be friendly and courteous. In all cases they answered our questions or resolved our issues.
In addition to this, 32Red has created a comprehensive Help Centre with answers to the most common questions players ask.
Security and Fairness
When it comes to security, 32Red deploys a 128-bit SSL encryption to ensure that all financial transactions are fully protected.
Transactions are handled by Allied Irish Bank Merchant Services and the operator is also Payment Card Industries Data Security Standard (PCI DSS) certified.
32Red takes your privacy seriously, and promises to never sell data on to third parties for marketing purposes.
The operator also says that its systems and applications are tested several times a year by independent third parties.
It also has an Intruder Detection System that monitors the site 24/7 for signs of attack which it combines with a dedicated fraud department.
Regarding fairness, 32Red uses a random number generator (RNG) to decide the outcome of all games offered at the casino.
This RNG is tested every month by eCOGRA to ensure that it is working as it should be and that game outcomes are indeed random.
Anything hidden in the Terms and Conditions?
No – 32Red is one of the most open and transparent UK-licensed online casinos when it comes to its terms and conditions, which we read thoroughly as part of our 32Red casino review process.
The operator has gone out of its way to make its T&Cs easy to understand for players, especially those for its promotions, rewards and bonuses.
32Red is also very open about its business, where it is located, the licences it holds and what it does to deliver a safe and secure environment to its players.
32Red has been offering online casino games to UK players for almost 20 years and over that time has made a name for itself by being reputable and delivering a superior experience.
What the casino lacks in the quantity of games offered it more than makes up for in the quality of the titles offered, with the vast majority provided by Microgaming.
It combines this with a popular points-based loyalty scheme, a VIP programme for its most dedicated players and leaderboards and competitions.
During our 32Red casino review we found the team of customer support agents to be knowledgeable and professional, and its dedication to responsible gambling is to be admired.
All things considered, 32Red is one of the best UK-licensed online casinos around.