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Casino Lab Review

Jonathan Lamb
Author: 
Jonathan Lamb
10 mins
November 16th, 2023
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Important Notice: Closure of Casino Lab

Please note that Casino Lab, a part of the Genesis Global group, ceased operations on December 6, 2022.

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The Lowdown

Operator

Genesis Global Limited

Established

2020

Headquarters

Malta

Licences Held

UK Gambling Commission (45235)

Our Casino Lab review tells you everything you need to know about this new online casino and new slot site which launched to UK players in 2020.

The casino has a crazy scientist theme, with players taken to the heart of their laboratory where the right mix of potions and elixirs has created one of the best online casinos.

This includes a generous first deposit bonus, a huge selection of slot, casino, table and live dealer games from all the major providers, plus a dedicated customer support team.

Casino Lab is run by the same team behind Genesis Casino, which means you can play with confidence that the site is reputable and responsible.

What We Like…

  • Fun theme that is well executed to deliver an entertaining casino experience

  • Huge selection of slots and jackpot slots from all the major providers

  • Great choice of banking options including PayPal and Pay by mobile

  • Mobile optimised for smooth and seamless play on smartphone and tablet

Play at Casino Lab if you…

  • Like to try the latest online casinos to launch to UK players

  • Enjoy playing at slot sites and gambling sites with a fun theme

  • Play from your smartphone as Casino Lab is a top-rated mobile casino

  • Prefer to play at online casinos with 24/7 customer support

Design & Layout

Casino Lab has been designed to take players to the bench of a mad scientist’s laboratory where potions and elixirs are mixed to create the best online casino available to UK players. This is achieved through creative design, including the various backdrops used across the casino, and the different mad Scientist characters that pop up throughout. Great attention has been paid to the design and layout of Casino Lab, resulting in a casino with a fun and entertaining theme but one that is also easy to navigate and explore. The game lobby uses the standard grid format with games displayed on a tile. Click the tile and the game loads instantly in a new window. The game lobby is split into categories including Hot Games, Slots & Jackpots, Live Casino, Casino Games and Game Providers. There is also a powerful search tool. During our Casino Lab review we came to love the quirky theme which helps the site to stand out from other UK online casinos and even its sister sites like Casino Gods.

Game Lobby & Portfolio

If you like playing at online casinos with a huge selection of games then Casino Lab is the place to be with more than 1,300 titles stocked from all the major providers. This includes slots, classic slots, jackpot slots, table games such as blackjack and roulette as well as a dedicated live casino lobby powered by Evolution Gaming and NetEnt. Just some of the providers stocked include Microgaming, Quickspin, Play’n GO, Yggdrasil Gaming, Oryx Gaming, Pragmatic Play, NYX and many more. This means you can spin the reels on player-favourite games like Gonzo’s Quest, Thunderstruck, Vikings go Berzerk, Mustang Gold, Jammin’ Jars and Rise of Olympus. Fans of Megaways slots are well catered for with a great selection of titles from Big Time Gaming, including Bonanza, as well as other providers that have licensed the revolutionary mechanic. While undertaking our Casino Lab review, we also discovered the online casino offers Red Tiger’s Daily Drop and Must Drop Jackpots which are guaranteed to pay out each day. In addition, Casino Lab also stocks a wide range of progressive jackpot slots including Mega Moolah, Mega Fortune, Hall of Gods, Divine Fortune and King Cashalot. If you enjoy the immersive and authentic experience offered through live casino then head to Casino Lab’s dedicated live dealer lobby where you will find 80+ games from Evolution and NetEnt. This includes blackjack, roulette, baccarat and poker as well as live money wheel games and branded titles like Monopoly and Deal or no Deal. If that wasn’t enough, you can also play a selection of instant win scratch cards.

Mobile Play

Casino Lab has been fully optimised for mobile play and can be accessed from most smartphones and tablets via web browser and from both iOS and Android operating systems. During our Casino Lab review we played from mobile for many hours and always found the casino to offer a smooth and seamless experience, especially when out and about. You can still access more than 1,000 slot, jackpot, table and online casino games, the generous welcome offer and speak with customer support agents via live chat from mobile. We were particularly impressed with the range of online casino banking options available on mobile and the option to pay by Boku, allowing you to top up your account from your mobile phone bill.

Bonuses & Promotions

The mad scientists at Casino Lab have concocted a generous first deposit bonus to welcome new players which consists of a 100% deposit match up to £100 plus 300 free spins. To trigger the bonus, new players must make a low minimum deposit of £10 and the deposit match will be added to your bonus balance. Free spins are awarded as follows – 30 free spins on making your first deposit, then an additional 30 free spins per day for the next nine days. There is also a dedicated live casino bonus of 100% up to £100. Bonus winnings are subject to a x40 wagering requirement before they can be withdrawn as cash and bonus winnings are capped at £100. During our Casino Lab review we learned that the scientists like to reward players for returning to the lab with a range of on-going online casino bonuses and promotions. This includes various raffles and online slot tournaments with some incredible prizes up for grabs, including the latest technology and cash, as well a reload bonuses.

Loyalty Scheme

Unlike some of our recommended online casino sites, Casino Lab does not offer its players a loyalty or VIP scheme although it does run plenty of promotions and bonuses, mentioned above. Find My UK Casino does not put too much weight behind whether a casino offers a loyalty scheme or not; in most cases they are hard to progress through and don’t add much value to your play. Of course, if you do prefer to play at casinos with a loyalty scheme you can try these brands:

If you are looking for something a bit different to the standard points-based loyalty scheme, you could try a gamification casino or a cashback casino.

Banking

Casino Lab offers an excellent range of online casino banking options when it comes to depositing into and withdrawing from your real-money wagering account. For UK players, this includes:

Payment method

Min deposit

Min withdrawal

Fees

Visa

£10

£10

2%

Maestro

£10

£10

2%

PayPal

£10

£10

2%

Neteller

£10

£10

2%

Skrill

£10

£10

2%

Paysafecard

£10

N/A

N/A

Boku

£10

N/A

N/A

Pay by mobile

£10

N/A

N/A

Trustly

£10

£10

2%

ecoPayz

£10

£10

2%

MuchBetter

£10

£10

2%

MiFinity

£10

£10

2%

Jeton

£10

£10

2%

During our Casino Lab review, we learned that the operator imposes a 2% fee on all withdrawals – the minimum fee is £1.70 but, in some cases, will be less. Find My UK Casino does not believe that casinos should impose transaction fees on players, and we have scored Casino Lab down accordingly. That being said, the casino excels in all other areas, so we are still happy to recommend it to you. The good news is that Casino Lab is a fast withdrawal casino and so long as your ID documents have been verified you can expect to receive your cash in the following time on average:

Debit cards: 1-3 working days

Bank transfers: 3-5 working days

eWallet: Instant

Casino Lab keeps player funds in a separate bank account to operational funds, but no extra protections are in place and your cash is not protected in the event Genesis Global goes bust. This meets the Gambling Commission’s segregation requirements at the “Low” level. Learn more about how online casinos protect your money.

Customer Support

Casino Lab has a team of dedicated scientists (customer support agents) on hand to help with any issues you may encounter or any questions that you may have. Agents can be contacted via email, live chat and telephone 24 hours a day, seven days a week. During our Casino Lab review we spoke to customer support agents on several occasions and each time they were able to answer our question quickly and satisfactorily. In addition to its customer support agents, Casino Lab also provides an FAQ section where you will find answers to the most common questions players ask about the casino.

Security and Fairness

When it comes to security and fairness, Casino Lab can be considered one of the most trustworthy. To fully protect financial transactions and player data, the casino uses a state-of-the-art SSL encryption which is then combined with powerful firewalls. This means that your personal information (name, age, address, ect) is properly protected and cannot be accessed or stolen by cyber criminals and hackers. Learn how online casinos protect your data. The casino also takes your privacy seriously. As part of our Casino Lab review, we read the operator’s privacy policy and it contains nothing of concern. When it comes to fairness, and as required by the Gambling Commission, Casino Lab uses a random number generator to determine the outcome of every bet, wager and spin. The RNG is regularly tested by an independent testing house to ensure that it is indeed random and working as it should, so you can be confident the outcome of all games is legitimate.

Anything hidden in the Terms and Conditions?

As part of our Casino Lab review, we have read the operator’s terms and conditions word for word and can report they don’t contain anything that will catch you out. Of course, you should always read a casino’s terms and conditions before signing up, depositing and playing to make sure you are happy with what they contain. T&Cs change all the time, especially for new bonus offers, and can include things like wagering requirements and win limits that you should be aware of. That being said, Casino Lab’s terms and conditions are fairly standard for an online casino and don’t contain anything that is unreasonable or outside the norm.

Conclusion

Casino Lab is a new online casino and slot site that delivers a hugely entertaining experience thanks to its fun theme and impressive range of slots, casino, table, live dealer and instant win games. The welcome bonus is generous with plenty of on-going promotions to keep you coming back for more. We also like the choice of banking options available, and the fast withdrawals offered. Casino Lab may have been created by a bunch of mad scientists, but they have come up with a winning formula which is why Casino Lab is one of our top-rated online casinos. If you haven’t already, slip on your white coat and walk through the doors of the Casino Lab as a crazy experience like no other awaits.

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