Chilli Casino Casino Review

Our Chilli Casino review tells you what you need to know about this brand-new online casino that delivers a hot and spicy experience to players. Run by the same team behind bgo, it is also reputable and trustworthy.

Chilli Casino offers a fantastic range of slot, jackpot, table and live dealer games, a generous welcome offer, incredible competitions and a wide range of payment options.

The casino also imposes no wagering requirements on free spins, so if you are looking for a casino with a little extra kick, Chilli Casino is certainly for you.

Chilli Casino

The Lowdown

Our Chilli Casino review explores this brand-new online casino that offers a bold and colourful environment in which to play a huge selection of blockbuster online slot and casino games.

Club Chilli sees players earn chillis for every bet they place, win or lose. They can then exchange their chillis for free spins, cash and Golden Chips.

Chilli Casino runs some of the most amazing competitions with incredible prizes including once in a lifetime trips to places such as New York and Las Vegas.

Customer support is UK-based and can be contacted seven days a week via live chat, phone or email should you have any questions or issues.

Chilli Casino Profile

  • Operator: BGO Entertainment Limited
  • Established: 2019
  • Headquarters: London
  • Licences Held:
    • UK Gambling Commission (39533)
    • Alderney Gambling Control Commission

What We Like…

  • Bold and bright design with a red-hot chilli theme
  • Great selection of slot games including jackpot slots
  • No wagering requirements whatsoever on free spins
  • Run by the same team behind the popular bgo casino

Play at Chilli Casino if you…

  • You love chillis and want to play at a casino themed around them
  • Enjoy playing online slots from popular providers like Quickspin and NetEnt
  • Prefer points-based loyalty schemes and casinos with VIP clubs
  • Regularly play online casino from your smartphone or tablet

Ratings

  • Reputation & Trust 8 8
  • Design & Usability 8 8
  • Game Variety & Quality 7 7
  • Banking & Payment Processing 6 6
  • Customer Support 8 8
  • Responsible Gaming 8 8

Our Rating

8

User Rating

No ratings

Design & Layout

Chilli Casino combines an interesting theme with a modern design and layout. The bold yellow and red colour scheme is striking and instantly catches the eye.

The attention to detail is great, with the chilli logo being complemented with flame icons when you hover over games listed in the game lobby.

The homepage itself is well-designed with the main navigation bar found down the left-hand side. Here you can access My Account, All Games, Hot Promos, Chilli Club and Chilli VIP.

Below this, you will find the search tool and a chilli icon showing the number of Chilli Points you currently have – more on these under the loyalty scheme section of our Chilli Casino review.

Running across the top of the homepage is a banner promoting various welcome offers, bonuses, competitions, new games and more.

Then comes the game lobby itself, which uses a standard grid format and icons to represent each game. Simply click on the “Play” button that appears to launch that title.

Games are split into categories such as Trending, Featured, You May Like, New, Jackpots, Daily Jackpots, Table and Card, Live Dealer, Myths and Legends and so on.

There is also the option to filter games by provider and to search for titles by entering certain criteria into the search bar.

Chilli Casino really is easy to navigate and explore with plenty of nice design features, particularly when you enter the game window.

This includes an information panel on the right-hand side that gives a brief description of the game you are playing as well as its return to play percentage.

All of this comes together to create a fun and fiery online casino environment where finding your favourite online slots and casino games is super easy.


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Game Lobby & Portfolio

Chilli Casino is powered by the state-of-the-art Playtech platform and has a game lobby packed with more than 450+ slots, jackpot, table and live casino games.

A large chunk of the games come from Playtech, but other providers available include Blueprint, IGT, Microgaming, Quickspin, Realistic and Red Tiger Gaming.

During our Chilli Casino review, we enjoyed playing popular online slots like Gonzo’s Quest, Starburst, DaVinci Diamonds, Lights and Dead or Alive II.

If you like to play slots themed around movies and TV shows you are in luck, Chilli offers titles based around Batman, Superman, Green Lantern, Jumanji, Guns’ N Roses, The Flintstones and more.

If you like playing jackpot games then Chilli Casino has you covered. Titles in this category include big-name progressives Mega Fortune and Mega Moolah as well as Playtech’s Age of Gods.

You will also find a selection of Daily Drop Jackpot slots from Red Tiger Gaming which must pay out before a predetermined time each day.

For players that like to mix slots play with table games there is a good selection of titles for blackjack, roulette and baccarat.

In addition to this, the Playtech live casino lobby offers 12 titles across roulette, blackjack, poker and baccarat as well as a live money wheel game.

All told, the Chilli Casino game portfolio offers plenty of variety and choice, with a huge selection of the most popular and thrilling slots.

Mobile Play

During our Chilli Casino review we played extensively from smartphone and tablet and found that it delivers one of the best mobile casino experiences available to UK players.

The casino has been designed from the get-go to be played on mobile and can be accessed via browser making it compatible with almost any device.

Unlike sister site bgo there is no dedicated mobile app but that doesn’t really matter as the Chilli Casino browser experience is truly excellent.

The homepage is easy to navigate and explore; a burger menu button at the top opens down the left-hand side to give you access to All Games, My Account, Hot Promos, Club Chilli and Chilli VIP.

The game lobby is split into categories just like on desktop so you can easily and quickly explore all of the games offered and find the ones you like best.

At the bottom of the homepage/game lobby runs a banner with icons for your chilli points, the latest promotions, the search tool and the cashier.

While reviewing, we found that games loaded quickly and played without any lag or interruption. This included all of the Playtech-powered live dealer titles.

Mobile players also receive the same bonuses, promotions and features as found on desktop, such as the welcome offer, regular competitions and Club Chilli.


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Bonuses & Promotions

The Chilli Casino welcome offer is really generous and comes in two parts. The first consists of 10 free spins and the second is a deposit bonus of 100% up to £150.

You can accept the free spins or the deposit match or both. Once you have created your account, you will receive a pop-up message asking you which, if any, parts of the bonus you wish to accept.

You do not need to deposit to unlock the 10 free spins, which have a value of £0.10 per spin, and there is no wagering requirement attached to any winnings earned from them.

The only requirement is that they must be played on certain slots. During our Chilli Casino review this was BerryBurst, Aloha Cluster Pays, Finn And The Swirly Spin or Starburst.

The deposit bonus does come with terms and conditions.

This includes a minimum deposit of £10 and you will have to complete a x50 wagering requirement on the bonus money received before winnings can be withdrawn as cash.

The wagering requirement must be completed within seven days.

Chilli Casino also offers a free spins promotion across your next seven deposits. You will receive one free spin for every £1 deposited, up to a maximum of 20 free spins.

Any winnings accrued from these free spins do not incur any wagering requirements and there is no max bet. The only restriction is the games they can be played on.

If that wasn’t enough, Chilli Casino incentivises and rewards it players with plenty of ongoing promotions and competitions.

While we were reviewing, this included the operator’s American Dream promotion with an all-expenses paid trip to Las Vegas up for grabs as well a host of other big-ticket prizes.

Promotions change regularly at Chilli Casino, but you can easily find the current ones being offered under the Hot Promo’s tab.

Loyalty Scheme

Chilli Casino has taken the traditional points-based loyalty scheme and added some spice. Named Club Chilli, it works as follows.

Players earn one chilli for every £10 bet on any slot game and 0.1 chilli for every £10 bet on table games such as blackjack and roulette.

Chillis can then be redeemed for free spins or cash in the Chilli Store. The good news is that free spins and cash come with no wagering requirements whatsoever.

Chilli Casino also likes to look after its most loyal and high value players, and it does this through Chilli VIP. It is invite-only, but those lucky enough to be granted access can expect:

 

  • A dedicated VIP manager
  • Priority withdrawals
  • Bespoke bonuses and promotions
  • Higher limits
  • Gifts
  • Invites to exclusive events

Banking

When it comes to depositing and withdrawing, Chilli Casino offers a great range of payment options to its players. This includes:

Payment method Min deposit Min withdrawal  Fees
Visa £10 N/A 2.5%
Mastercard £10 N/A 2.5%
Maestro £10 N/A 2.5%
Skrill £10 N/A 2.5%
Neteller £10 N/A 2.5%
Paysafecard £10 N/A 2.5%
Instant banking £10 N/A 2.5%

While Chilli Casino does not impose a minimum withdrawal limit, it does levy a small fee on all deposits and withdrawals.

Any deposit under £500 will incur a 2.5% fee regardless of which deposit method you use. The minimum fee is £0.50. For withdrawals, you will incur a £2.50 fee regardless of the amount.

Find My UK Casino is against online casino operators charging transaction fees but because Chilli Casino excels in all other areas, we are still happy to recommend it to you.

While Chilli Casino does charge payment fees, it is among the fastest online casinos when it comes to the time taken to process deposits and withdrawals.

Deposits are instant and withdrawals take on average:

Debit and credit cards: 3-5 working days
Bank transfers: 3-5 working days
eWallets: Instant

The UK Gambling Commission requires all online casino operators to keep player funds in a separate bank account to operational funds. Chilli Casino does this to the level basic.

This means that there is no guarantee your cash would be returned to you in the event parent company BGO Entertainment Ltd went bankrupt.

That said, BGO Entertainment is a well-established company and is reputable and trustworthy. Again, this is why we are happy to recommend Chilli Casino to you.

Learn more about fund segregation and how online casinos protect your money here.

Customer Support

Chilli Casino’s customer support team is based in the UK and can be contacted seven days a week between the hours of 7:30am and 1am across phone, live chat and email.

You also have the option to write to parent company BGO Entertainment Ltd if you wish. Letters should be sent to the following address:

Chilli Casino
BGO Entertainment
Inchalla
Le Val
Alderney
GY9 3UL

During our Chilli Casino review, we spoke to customer support agents on several occasions and each time they were able to answer our question and resolve our issue.

There is also a frequently asked questions page that provides answers to the most common questions players ask. We used this on several occasions and found it to be really useful.

Security and Fairness

Chill Casino uses an SSL encryption to ensure that all personal information you provide and any financial transactions you make are safe and secure.

The casino also uses a random number generator to determine the outcome of all bets and wagers and this is regularly tested by an independent third-party.

Chill Casino does gather and hold information about its players but promises to never sell this information on to third parties.

You can request to see exactly what information Chilli Casino holds on you at any time and request for it to be deleted. Just note that doing so may prevent you from being able to play.

Anything hidden in the Terms and Conditions?

As part of our Chilli Casino review, we have read the operator’s terms and conditions thoroughly and have not found anything that may catch you out.

It is worth noting that all game winnings, including jackpot games but not progressive jackpot games, are limited to a maximum win of £250,000 per player per spin.

Chilli Casino says that this limit is usually in line with the stake limit of each of the games that it offers so shouldn’t restrict winnings in any way.

On the subject of jackpots, Chilli says that it may take up to 31 days for a progressive jackpot win to be verified and processed. It may also be paid in the currency preferred by the game provider.

These things aside, Chilli Casino is one of the most open and transparent when it comes to what it expects of its players and what its players can expect of it.

Conclusion

Chilli Casino has been designed to add some spice to playing online casino, and that it most certainly does. We love the look and layout of the casino, including its quirky theme.

During our Chilli Casino review we had great fun exploring the vast game lobby and the huge range of titles offered. We also scored Chilli highly for not imposing wagering requirements on free spins.

We also like that Chilli Casino is the sister site to bgo casino and that it is being run by the same talented and experienced team.

So, if you are wanting to try a new online casino that really turns up the heat, but safe in the knowledge that it is reputable and trustworthy, Chilli Casino is the place for you.