HOW WE WORK
Our review process
Easy to Read
They are broken down into two sections; the lowdown for quick access to key information and ratings, and the finer details where we really dig down into what the casino has to offer.
OUR REVIEWERS ARE INDEPENDENT AND UNBIASED:
Our reviews are written by highly experienced, independent experts who know exactly how to put an online casino through its paces.
Remember, we only review and recommend online casinos that have been licensed by the UK Gambling Commission so you can rest assured that each is reputable and trustworthy.
Our reviewers spend many hours stringently testing each online casino against key criteria that must be met in order for it to make our list of approved brands.
Design & Layout
Security & Fairness
Game Lobby & Portfolio
Bonuses & Promotions
We encourage our reviewers to be open and honest about the experience they receive at each casino so that you can gain a clear picture of what to expect.
Sometimes this means highlighting the bad as well as the good, particularly when it comes to things like wagering requirements and transaction fees. We also require our reviewers to thoroughly read the terms and conditions and privacy policies of each online casino to see if they contain any clauses that may catch you out.
OUR EXPERTS REVIEW ONLINE CASINOS IN SECRET:
To ensure that our reviewers receive exactly the same experience that you would, we do not inform the online casino that we are undertaking a review.
Just like you, our online casino reviewers open an account, deposit their own money and play across a wide range of games.
Sometimes they opt-in for a bonus, other times they do not. They explore all aspects of the casino, from the time it takes to deposit and withdraw to the value of the loyalty scheme via the professionalism of customer support agents.
By doing this, they gain a clear understanding of what each online casino has to offer, and whether they are happy to recommend it to you.
These are the steps our reviewers take when testing an online casino:
1. Sign up to the online casino
2. Make a deposit, usually via debit card
3. Accept the welcome bonus (we don’t always do this)
4. Play across a wide range of games over several days
5. Play on both desktop and mobile
6. Track our progress on the loyalty scheme (if one is offered)
7. Enter tournaments (if they are available)
8. Ask customer support agents a range of questions
9. Make a withdrawal
In addition to this, we check to see if the operator’s UK Gambling Commission licence is still active and whether they have incurred any recent reprimands or fines.
WE ONLY RECOMMEND CASINOS WE WOULD PLAY OURSELVES:
There are hundreds of UK-licensed online casinos available to UK players, and our reviewers have played at most of them.
But just because an online casino holds a UK Gambling Commission licence does not mean it automatically makes our list of recommended brands.
Our stringent review process has been designed to separate the great from the good, and we only recommend online casinos we would – and do – play at ourselves. Our library of online casino reviews can be accessed here.
Alternatively, launch our Find My Casino Tool to filter our recommended online casinos based on your own playing preferences. You can launch our Find My Casino Tool here.